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SUM EHP6 hangs in PREPROCESSING: MAIN_DTTRANS/DOWNCONF_DTTRANS_BCK

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Hi All,

 

We're currently doing EHP6 upgrade of our ECC quality system.

 

However, SUM appears to be on hold/hanged in PREPROCESSING PHASE: MAIN_DTTRANS/DOWNCONF_DTTRANS_BCK. From runtime of our development, mock and training environment, this step only took 15 minutes to 45 minutes. However, for our Quality system, this is running now for more than 4

hours.

 

This is currently executing the following step:

 

EXECUTING /usr/sap/E6Q/SUM/abap/exe/db6util -dg USER_EXIT_STATUS -

w /usr/sap/E6Q/SUM/abap/log/DB6UESTA.OUT

E6Q /usr/sap/E6Q/SUM/abap/log/DB6UESTA.LOG

 

When checked, DB6UESTA.OUT and DB6UESTA.LOG are not being updated.

 

Can anyone advise on how to fix this?

 

We already opened a HIGH OSS Incident to SAP, but they are taking time to respond. Thus, I opended this discussion in parallel.

 

Would appreciate any help. Thanks.

 

Regards,

Philip


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