Hi all,
I am doing a CRM upgrade, but the SUM doesn't start.
I got the following error from SDTServer file.
<!--LOGHEADER[START]/-->
<!--HELP[Manual modification of the header may cause parsing problem!]/-->
<!--LOGGINGVERSION[2.0.7.1006]/-->
<!--NAME[S:\SUM\sdt\log\SDTServer.log]/-->
<!--PATTERN[SDTServer.log]/-->
<!--FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%s]: %m)]/-->
<!--ENCODING[UTF8]/-->
<!--LOGHEADER[END]/-->
Nov 17, 2014 3:29:17 PM [Info]: *************************************************
Nov 17, 2014 3:29:17 PM [Info]: Starting SL Controller listening on port 4241 ...
Nov 17, 2014 3:29:17 PM [Info]: Starting StorageService ...
Nov 17, 2014 3:29:17 PM [Info]: Initializing SecurityManager ...
Nov 17, 2014 3:29:19 PM [Info]: Server certificate fingerprint is 1E B6 6F B0 3D C6 D5 7E F4 C2 17 C0 E7 67 CB 9F
Nov 17, 2014 3:29:19 PM [Info]: Configuring HTTPManager ...
Nov 17, 2014 3:29:19 PM [Info]: Starting WebstartService ...
Nov 17, 2014 3:29:19 PM [Info]: Starting RoleService ...
Nov 17, 2014 3:29:19 PM [Info]: Starting AlertService ...
Nov 17, 2014 3:29:19 PM [Info]: Starting NotesService ...
Nov 17, 2014 3:29:19 PM [Info]: Starting ProcessService ...
Nov 17, 2014 3:29:19 PM [Info]: Starting MIDService ...
Nov 17, 2014 3:29:19 PM [Info]: Starting FileService ...
Nov 17, 2014 3:29:19 PM [Info]: LogService switched off.
Nov 17, 2014 3:29:19 PM [Info]: Starting MailService ...
Nov 17, 2014 3:29:19 PM [Info]: Starting services ...
Nov 17, 2014 3:29:19 PM [Info]: Starting service "UseCaseService" ...
Nov 17, 2014 3:29:20 PM [Info]: Starting MIDService ...
Nov 17, 2014 3:29:36 PM [Error]: Start of "UseCaseService" failed.
Nov 17, 2014 3:29:36 PM [Error]: java.lang.NullPointerException: while trying to invoke the method java.io.File.getAbsolutePath() of a null object loaded from local variable 'instProfileDir'
Nov 17, 2014 3:29:36 PM [Error]: java.lang.NullPointerException: while trying to invoke the method java.io.File.getAbsolutePath() of a null object loaded from local variable 'instProfileDir'
Nov 17, 2014 3:29:36 PM [Fatal]: Error during controller startup.
Nov 17, 2014 3:29:36 PM [Fatal]: SL Controller exiting.
Any idea about this error, we have java install in this server?
Thanks
Reza