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How to take offline backup before execution phase

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Dear Exports,

 

I am upgrading our Production server  I am unable to understand

 

1.  At the end of step Preprocessing before the start  Executionmphase, you are prompted to stop all work in the SAP system.

     what is the steps to take offline backup just stopsap and take OS level backup ( what is the status os shadow instance I also shutdown it )

   and after taken offline backup of SUM directory and database files how to start sap main instance and shadow instance ( need to start shadow         instance ).

 

2.  During Execution phase show instance overwrite in main instance what is procedure upgrade do in execution phase  because before start of downtime ( execution phase in our case it took 4 days ) all users input ( data ) in main instance how this data marge into shadow instance

 

Please help me to clarify this above query .

 

 

Regards


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