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Not able to start the shadow instance in PI server 7.40

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Dear All,

 

We are trying to upgrade the Patches from  SP2 to SP9 using sum tool of PI server , But in the reprocessing step we are getting the below error .

 

Issue.png

We have tried with a full restart , kernal upgrade in sum directory , run cleanipc with main instance down ,but still no luck to start the shadow system.

I am attaching the logs to analyze ,please help us to resolve the issue.

 

Regards

RK

 

I


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